FAQs

What is the LumaRest 9 PM → 7 AM ritual?

It is our way of organizing the collection around two everyday moments: a quieter night-time wind-down and a refreshing morning personal-care routine. You can shop the moments separately or choose a bundle.

Are LumaRest products medical devices?

No. They are lifestyle, comfort and personal-care accessories, not medical devices or treatments. They are not intended to diagnose, treat, cure or prevent a medical condition.

How do I choose the right variant?

Review the options shown on each product page before adding the item to your cart. Colours, sizes and included components can differ by variant.

How do I use or clean my products?

Follow the instructions and care label supplied with the individual item. Cleaning methods and temperature preparation differ by product. Check any cooling tool on your wrist before facial use and stop if discomfort or irritation occurs.

Do you ship internationally?

Destinations and shipping services are shown at checkout after you enter your address. Delivery cost and estimated timing vary by destination, product and available carrier route.

Can I return an item?

Contact us before sending anything back. Eligibility depends on the condition of the item, the product type and applicable consumer law. See our Shipping & Returns page for details.

How can I contact support?

Use the LumaRest contact form or email lumareststudio@gmail.com. For order questions, include your order number.